Questions

Frequently asked

Everything caregivers ask before they start using Ask Bella™.

What is Ask Bella™?

Ask Bella™ is an AI dementia care coach built on the Bella Cares Dignity-First™ Care Method. You describe a real caregiving moment and get calm, step-by-step guidance in seconds.

Is it medical advice?

No. Ask Bella provides caregiver education and coaching only — not medical advice, diagnosis or treatment. Every answer tells you when a moment should be reviewed by a clinician, and in an emergency you should call your local emergency number.

Is it free to start?

Yes. You can read the guides and the method without an account, and new caregivers get free questions each month before choosing a plan.

Who created it?

Gayon Buchanan, LPN, founder of Bella Cares, drew on more than a decade of hands-on dementia care, memory care leadership and professional training to create the method behind every answer.

How is my information handled?

Your questions and care plans are yours. Read the Privacy Policy for exactly what is stored and how it is used.

Can my hospice or memory care team use it?

Yes. Professional teams use Ask Bella to give staff one shared dignity-first language, and team training is available.

Can I put it on my phone?

Yes. Ask Bella installs to your home screen from your phone's browser in a few taps — see the Get the app page.

Still wondering something?

Ask Bella directly — it's free to start.

Ask a question

Ask Bella™ provides caregiver education and coaching, not medical advice, diagnosis, or treatment. In an emergency, call your local emergency number.